MSR COSMOS partners with banks and capital markets firms to build new products and services and implement business and technology strategies. Our business, domain, technology and change management expertise helps you win in the Flat World.
Communications
Convergence means value and it is driving today's communications market.
Convergence drives shareholder and subscriber value through the successful combination of independent products. Today's customers demand personalization, identity, productivity improvement and content relevance. At the same time, they want simplicity, reliability, security and value. Convergence helps communication companies deliver greater value for the customer and create new revenue streams. MSR COSMOS works closely with leading communications companies to improve these revenue generating units. We address the complexities of the industry to make convergence not only possible, but profitable as well.
Where is convergence coming from? Three underlying elements make converged services possible:
. Digitization
. Networks
. Technology platforms
Content digitization, network distribution and technology platforms create incremental value when converged. Common digital formats provide a gateway to public and personal content. When combined with global IP networks, providing ubiquitous access able to be displayed on standard user devices, you create a powerful proposition for the subscriber. While this scenario sounds straightforward in theory, in reality identifying the most attractive market opportunities in which to invest, is difficult. Market segmentation is a constant while operational support systems are in a state of flux. Remember, if you build it, they may not come.
A converged environment creates a communications industry characterized by a host of complex managerial and operational MSRions: Where can higher-margin opportunities be found? Which assets are relevant to your new converged offerings? How do you leverage your existing network? Where are your organizational deficiencies? Are IT systems positioned to interface to your new convergence partners?
At MSR COSMOS, we work with clients to create products and services that drive subscriber value, and create support systems that consistently deliver outstanding customer experience. We provide assistance with new product development, fixed mobile convergence, content management, VoIP, and much more.
Let's work together to help your communications organization embrace convergence. Contact Us
Consumer Packaged Goods
Whether manufacturer or retailer, wholesaler or distributor - companies serving consumers must make better use of all the assets available to them. Even as they create new products and services, companies must routinely scrutinize their operations to find ways to increase efficiency. MSR COSMOS's work with many of the largest companies in the world - from leading retailers to multi-national consumer products manufacturers - has involved providing strategic guidance and implementing the practical use of critical business processes. We have extensive experience in key functional areas, including customer relationship management, supply chain management, product lifecycle management, risk management, world-class finance and human capital management.
Today, sophisticated and market conscious consumers create intense competition and cost-control pressures, forcing businesses to keep a sharp eye on bottom-line results, while not losing sight of the very consumers they were built to serve. Factor in traditionally lean margins and the drive to generate top-line revenue, and you have an overriding business imperative not only to grow, but to grow smartly. To compete more effectively in the global marketplace, all the players in the demand chain need practical, innovative problem solving. Two such approaches include reducing costs through advanced supply chain practices, and growing revenue through a better understanding of consumer needs and behavior. Together, both approaches can link up-stream and down-stream activities for a more synchronous -and profitable- business environment.
At MSR COSMOS, we listen to our clients' specific needs and then work with them to create an actionable and sustainable approach. On average, our people bring 12 years of industry-specific experience to their engagements, along with a fierce drive to solve their clients' toughest business challenges.
Among our many engagements, we have implemented a Customer Relationship Management system for a major health and beauty company; online order management for a leading consumer products company; and IT asset management for a well-known food manufacturer.
How can we help transform your business? Contact Us
