• Case Studies
  • January 1, 2024

Pioneering Change: JK Fenner’s Digital Evolution with MSRcosmos

Pioneering Change: JK Fenner’s Digital Evolution with MSRcosmos
Pioneering Change: JK Fenner’s Digital Evolution with MSRcosmos
  • Case Studies
  • January 1, 2024

Pioneering Change: JK Fenner’s Digital Evolution with MSRcosmos


With the vision of emerging as a global leader in core businesses and significantly expanding its entire portfolio, JK Fenner, a forward-thinking manufacturing powerhouse, actively sought innovative opportunities to drive business excellence.

Maximizing operational efficiency, adopting a data-driven approach, reducing costs, and fostering innovation were a few key goals for JK Fenner. Under the leadership of Chandrasekar Ranganathan, Head – Digital Transformation, ably guided by the President and Director Mr. Nagaraju Srirama the company acknowledged the necessity of digital advancement using next-generation technology.

Cloud was identified as a key technology pillar. Additionally, revitalizing the existing data infrastructure and exploring innovative technology opportunities were crucial for scaling and supporting JK Fenner’s future business growth.

Transformative Partnership: MSRcosmos Steering JK Fenner’s Digital Ambitions

Selected as the prime consulting partner to guide JK Fenner, MSRcosmos, a leading Microsoft solutions partner, recommended Azure cloud and data infrastructure, providing their deployment roadmap and a detailed plan of action. Leveraging its expertise and proficiency, MSRcosmos set the stage for an innovative and strategic journey toward digital transformation for JK Fenner.

The undertaken initiatives included:

  • Cloud Workshops – MSRcosmos, through its Cloud Advocacy services, significantly empowered key stakeholders at JK Fenner with an in-depth comprehension of cloud computing. The team conducted extensive workshops to elaborate on various facets of cloud, highlighting its core business benefits and possibilities. The MSRcosmos team also demonstrated the financial impact analysis of the cloud, in terms of OPEX and CAPEX.
  • Azure Cloud Infrastructure Set-Up and Initiation – Azure Specialists from MSRcosmos laid the entire cloud foundation by establishing and meticulously configuring Azure Cloud infrastructure for JK Fenner’s SAP S/4 HANA application.
  • Azure Synapse and Data Analytics Infrastructure: Recognizing the potential of data-driven insights, the MSRcosmos team supported JK Fenner in deploying the necessary infrastructure for Azure Synapse and Data Analytics.
  • Cloud Managed Services: Ensuring the ongoing optimization and security of their cloud environment, JK Fenner opted for Cloud Managed Services. As part of the scope, MSRcosmos provided continuous monitoring, cost optimization, and rapid response to evolving business needs.

HR Innovation Powered by Generative AI

In a commitment to providing proactive response and support for employee queries, well-being, and innovation in HR practices, MSRcosmos assisted JK Fenner’s team in ideating and deploying a virtual HR assistant. The virtual chatbot solution, known as employee assist, offers prompt text-based responses to employee queries on organizational policies, procedures, guidelines, and more. Powered by Generative AI, the virtual HR assistant is seamlessly integrated with Microsoft Teams.

“Partnering with MSRcosmos has been a transformative experience for JK Fenner. Their strategic guidance and technical prowess played a pivotal role in our successful digital transformation journey. From setting up Cloud infrastructure to implementing a virtual HR assistant powered by Generative AI, MSRcosmos has consistently demonstrated innovative solution thought leadership and strong expertise. Their proactive support and seamless integration have elevated our operational efficiency and employee engagement. MSRcosmos is more than a partner; they are a catalyst for our digital success.

Chandrasekar Ranganathan

Head – Digital Transformation, JK Fenner (India)


The outcomes of these digital transformative initiatives were profound as listed below:

  • Scalability: Azure cloud is continuously helping us to develop and implement newer applications faster
  • Operational Efficiency: Azure Cloud resulted in streamlined processes, reducing operational complexities and enhancing overall efficiency.
  • Continuous Optimization: Cloud Managed Services ensured the continuous optimization of the cloud environment, leading to cost savings and improved agility.
  • Employee Satisfaction: Gen AI for HR not only automated HR processes but also contributed to a more engaged workforce, as employees experienced prompt and personalized interactions.

Future Roadmap:

Buoyed by the success of these initiatives, JK Fenner is now poised for further innovation. The roadmap includes exploring emerging technologies, deepening their AI integration, and continuously optimizing their digital infrastructure to stay ahead in a dynamic market.

In conclusion, JK Fenner exemplifies how a strategic approach to digital transformation, encompassing cloud, data analytics, and AI innovation, can yield tangible benefits. This success story stands as a testament to their commitment to staying at the forefront of technological advancements in the ever-evolving digital landscape.